ROLES AND RESPONSIBILITIES:

• Client Service Provision
  • Reviews client applications and conducts in-person assessment and/or case management via appointments
  • Determines services and resource availability and awards financial assistance as appropriate in consultation with the Director
  • Works directly with supervisor for proper management and payment of services to landlords and utility companies.
  • Assists Director as needed with group psychoeducation sessions or counseling
  • Manages documentation for organizational purposes; enters data into electronic system and prepares checks and documentation for monthly reports.
  • Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.
  • Counsels clients and/or households to facilitate stabilization and advocacy in a manner to maximize client success and wellbeing
  • Tracks client needs regarding household items/furniture requests and oversees distribution of donated goods
  • Supports in the identification of households in crisis that may qualify for special programs associated with the Missions Development Office
• Community Outreach and Partnerships o Works with community partners to maximize assistance for clients.
  • Advocates on behalf of clients and families for services, basic needs, and other related issues to other community organizations
  • Stays abreast of community resources and procedures for referring clients to appropriate resources
  • Collaborates with other areas of Missions work with youth and families to respond to individual or family needs or crises
• Other duties and assumes other responsibilities as assigned by the Director.

KEY CANDIDATE CHARACTERISTICS

• Unassailable personal integrity and moral reputation
• Appreciation and respect for the Catholic Church and its teachings
• Understanding of and commitment to the concepts of “ministry” to the disadvantaged
• Team-oriented philosophy of work and management

REQUIREMENTS

• Bachelors’ degree with major course work in social work, psychology or another field closely related field.
• At least two (2) years of experience in social case work, counseling, eligibility determination, social service or community resource referral, or closely related work.
• Ability to communicate effectively with a diverse audience.
• Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.
• Must have experience with Microsoft Office Suite and the ability to work in online platforms.
• Position requires sitting and/or standing for extended periods of time, lifting approximately 25 pounds, protracted concentration.